By completing your booking and checking the acceptance box, you acknowledge that you have read, understood, and agreed to the following Terms & Conditions of JNY Courtside.
1. Booking Confirmation
All bookings are considered FINAL once payment has been successfully processed and confirmed. Customers are responsible for ensuring that all booking details (date, time, number of players, and contact information) are accurate before completing payment.
2. Strict No Cancellation Policy
Once a booking has been confirmed, it cannot be cancelled for any reason, including but not limited to:
- Change of plans
- Scheduling conflicts
- Personal emergencies
- Medical reasons
- Weather conditions
- Transportation issues
- Government announcements
- Natural disasters
- Power interruptions
- Pandemics
- Acts of God (Force Majeure)
- Any other unforeseen circumstances
Failure to appear during the reserved schedule shall be considered a No-Show, and the booking shall automatically be forfeited without refund, credit, or rescheduling.
3. Strict No Refund Policy
All payments made to JNY Courtside are final and non-refundable.
No refunds, whether partial or full, shall be granted under any circumstance after payment has been successfully completed, including Force Majeure events or situations beyond the control of either the customer or JNY Courtside.
4. Convenience / Processing Fee
Any convenience fee, processing fee, payment gateway fee, service fee, or transaction fee included in the total amount paid is NON-REFUNDABLE under all circumstances.
These fees cover payment processing and administrative costs and cannot be recovered once the payment has been processed.
5. Rescheduling
JNY Courtside does not guarantee rescheduling of confirmed bookings.
Any request for schedule changes shall be subject solely to the discretion and approval of JNY Courtside and may be denied without explanation.
6. Waiver of Liability
By entering the premises and participating in any activity, the customer voluntarily assumes all risks associated with playing pickleball or using the facilities.
The customer releases, waives, and discharges JNY Courtside, its owners, management, employees, staff, and affiliates from any liability arising from:
- Personal injury
- Illness
- Disability
- Death
- Accidents
- Slips, trips, or falls
- Equipment-related incidents
- Property damage
- Any other loss arising from participation in activities within the premises
Participation is entirely at the customer's own risk.
7. Personal Belongings
Customers are solely responsible for safeguarding their personal belongings.
JNY Courtside shall not be liable for any lost, stolen, misplaced, forgotten, or damaged personal items, including but not limited to:
- Mobile phones
- Wallets
- Cash
- Jewelry
- Bags
- Watches
- Keys
- Sports equipment
- Vehicles
- Any personal property
Customers are encouraged to keep all valuables with them at all times.
8. Facility Rules
JNY Courtside reserves the right to deny entry, remove, or refuse service to any person who:
- Violates facility rules
- Causes disturbance
- Damages property
- Engages in unsafe behavior
- Harasses other guests or staff
- Is under the influence of illegal drugs or excessively intoxicated
No refund shall be issued in such cases.
9. Right to Refuse Service
JNY Courtside reserves the right to refuse or terminate any booking or access to the facility if deemed necessary for the safety, security, or proper operation of the business.
10. Changes to Policies
JNY Courtside reserves the right to amend, modify, or update these Terms & Conditions at any time without prior notice. The version accepted during booking shall govern the transaction.
11. Acceptance
By checking the acceptance box and clicking "Confirm Booking," you certify that:
- I have read and understood the JNY Courtside Terms & Conditions.
- I voluntarily agree to the Waiver of Liability.
- I understand that all bookings are FINAL.
- I agree to the NO REFUND and NO CANCELLATION policy.
- I understand that all convenience and processing fees are NON-REFUNDABLE.
- I accept that JNY Courtside is not responsible for any lost, stolen, forgotten, or damaged personal belongings.
- I voluntarily assume all risks associated with using the facilities.